Last Updated: 27/01/2018 16:01
Everything in this Terms of Service agreement is enforceable by Jonathan Coyne (joncoyne.co.uk) and any surrounding companies through JonCoyne.co.uk at any time..
1.1 Copyright / Stock Useage
Any company or person(s) which approaches Jonathan Coyne with reason for copyright or misuse are within their rights to raise complaint with Jonathan Coyne as well as strike down any work which Jonathan Coyne staff have completed which falls under copyright terms or misuse. If a client has already been issued work with copyrighted material the copyrightee are authorised to open a claim with Jonathan Coyne or surrounding parties and payment licensing will be paid in full if approved.
Jonathan Coyne does not use stock images found through the interent, however if the stock images have been provided by the client to use and the images are copyrighted. Jonathan Coyne is not liable for this and any claims made will be forwarded to clients invoice email address and details will be handed over to the claiment with no questions asked. The client will also be charged by joncoyne.co.uk for an charges that JonathanCoyne has incurred due to the claim and if not paid within 14 days the amount will be handed to a debt collection agency.
1.2 Cancellation / Refund Policy
If a customer / client wishes to cancel an invoice which has not yet been paid they can do so by contacting Jonathan Coyne at email@example.com and the invoice will be cancelled within 2 working days. If a customer / client wishes to cancel an invoice which partial payment has been made. This can again be cancelled without further payments being made by emailing me at firstname.lastname@example.org.
Any payments that have been made to Jonathan Coyne (joncoyne.co.uk) will not be refunded at any time, this includes, cancellation of a partially or fully paid invoice. If a copyright or misuse claim has been opened against joncoyne.co.uk and approved by Jonathan Coyne , Jonathan Coyne will refund the full amount of the invoice to the customer/ client within 7-10 working days.
To request a change to one of your designs customers must contact me via our website contact me page (http://joncoyne.co.uk/#contact) or alternatively you can email our support team directly by email via email@example.com. It is important that you check which package you are subscribed to before submitting your request. Any email not issued in a month will not be carried forward and will be lost.
2. Cancellation Policy
Customers are allowed to cancel their maintenance package with Jonathan Coyne at any time. Please note in doing so, services will be stopped from the point of cancellation and no further payments will be taken. Jonathan Coyne also have the right to cancel any subscription /maintenance package if Jonathan Coyne feel the paypal account used is not linked to the client or if Jonathan Coyne feel there is any level of fraudulant activity on the account(s).
Jonathan Coyne also holds the right to cancel any recurring payments with any clients that are purposefully abusing Jonathan Coyne services.
Jonathan Coyne have the right to give the information we hold on you to law enforcement officers if Jonathan Coyne feels there is means of prosecution. All services linked with this subscription or subscriptions will be cancelled and no refund will be issued.
3.1 Intellectual Property
Jonathan Coyne, Jonathan Coyne , the Jonathan Coyne logos are the exclusive property of Jonathan Coyne and are protected by trade dress and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws (including in your country of residence). Jonathan Coyne hereby expressly reserves all rights, including, without limitation, all trademark rights, in and to the Jonathan Coyne Marks. All other trademarks appearing on the Jonathan Coyne Service are the property of Jonathan Coyne, affiliates of Jonathan Coyne, or their respective owners. Unless you have agreed otherwise in writing with Jonathan Coyne, you agree that nothing in this Agreement gives you a right to use any of the Jonathan Coyne Marks or any of Jonathan Coyne’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
5.1 - How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact Jonathan Coyne on firstname.lastname@example.org.